Effective Date: July 21, 2025
We recognize that you may be concerned about our use and disclosure of your personal information. Your privacy is very important to us, and the following will inform you of the information that we, Russell & Hill – Injury & Accident Attorneys, may collect from you and how it is used. By using our website, https://russellandhill.com/, you are accepting the practices described in this Privacy Policy.
Information Collection
We may collect both personal and non-personal information through your interaction with our website:
1. Non-Personal Information:
We may collect data such as:
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Domain name and IP address
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Browser type and operating system
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Referring site or link
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Pages accessed and duration of visit
This information is used to improve our website experience and security.
2. Personal Information:
When you communicate with us—through our contact form, email, or phone—we may collect:
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Name, phone number, and email address
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Case-related details you voluntarily provide
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Any other information you submit during contact
Please avoid submitting sensitive data such as Social Security numbers or banking information through our online forms.
Text Messaging and SMS Communications
By providing your phone number to Russell & Hill – Injury & Accident Attorneys, you agree and acknowledge that Russell & Hill – Injury & Accident Attorneys may send text messages to your wireless phone number regarding case details and request documents, including status updates and reminders for important dates or notifications. Message and data rates may apply. Message frequency will vary, and you will be able to Opt-out by replying “STOP” to unsubscribe or “HELP” for further assistance.
Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Verbal Opt-In (Phone Consent)
Russell & Hill – Injury & Accident Attorneys collects opt-in verbally from their customers. Customers may opt in to receive messages either in person at a physical location or over the phone when they call. When a customer is registered for the first time, they are asked to provide a phone number, and staff is trained to ask if the customer would like to opt in to SMS-based billing or case notifications. They will be verbally informed that:
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“Message and data rates may apply,”
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“Message frequency may vary,”
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“You may text HELP for support or more information and STOP to unsubscribe at any time.”
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“Your phone number will not be shared with third parties for marketing or promotional purposes.”
Information Use
We use the information we collect for:
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Responding to your inquiries
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Providing legal services
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Improving website functionality and user experience
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Customer service and support
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Sending relevant updates and legal content
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Internal analytics and operations
Security
We implement industry-standard security practices to protect your personal data. Any sensitive information (e.g., credit card data) is encrypted during transmission. You can verify this by looking for “https” or a padlock icon in your browser.
Offline, access to your personal data is restricted to employees who need it for case-related functions. Data is stored in a secure server environment.
Cookies
We use cookies to enhance user experience and track visitor behavior. Cookies may help:
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Recognize returning users
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Save your preferences
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Analyze site traffic and trends
You can disable cookies via your browser settings, but this may limit functionality.
Sharing
We do not sell, rent, or distribute your personal information to third parties for mass marketing purposes.
We may disclose your information if required by law, legal process, or in the good-faith belief that such action is necessary to:
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Comply with legal obligations
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Enforce our terms and protect our rights
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Respond to unlawful activities or suspected fraud
Third-Party Links
Our website may contain links to external websites. We are not responsible for their content or privacy practices. We encourage you to read the privacy policies of any third-party site you visit.
Surveys & Contests
Occasionally, we may run surveys or contests. Participation is voluntary. Collected information may include name, email, age, or mailing address, used to notify winners and analyze user satisfaction.
Governing Law
This Privacy Policy and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law principles. By using this website, you agree that any legal action or proceeding shall be brought exclusively in the state or federal courts located in Snohomish County, Washington.
Your Consent
By using this Website, you consent to the collection and use of information as described above. If we update this Privacy Policy, we will post changes on this page. Continued use of the site after changes are posted constitutes your acceptance.
Your Rights
You have the right to:
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Request access to personal information we’ve collected
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Request correction or deletion of your information
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Opt out of email communications and SMS notifications at any time
To exercise your rights, contact us using the details below.
Contact Information
If you have questions about this Privacy Policy or our data practices, please contact us:
Russell & Hill – Injury & Accident Attorneys
3811-A Broadway
Everett, WA 98201
Phone: (800) 529-0842
Website: https://russellandhill.com/
